Order Information

Shipping & Returns

Shipping

Estimated Delivery Times (excluding pre-orders and custom-made products):

- Netherlands: 1-2 working days
- Europe: up to 5 working days
- United States: up to 7 working days
- Other countries: contact our Support Team for the estimated delivery times
 
Please note that due to COVID-19 some deliveries can be delayed. This depends on the shipping company and the various measures and precautions taken to contain COVID-19

Shipping fees:

The Netherlands €5,95 (free shipping for orders above €75)
Belgium, Germany €9,-
United Kingdom, Luxembourg €13,-
Denmark, France, Italy, Austria, Spain €16,50
Rest of Europe €22,50
Rest of the World €25,00

 

The moment we have shipped your order you will receive an e-mail with the Track & Trace code.

If you haven't received the shipment confirmation, we advice you to check your spam folder or to contact our Support Team.  We would love to help you.

 

Returns

Products can be returned within 14 days upon receipt if the products are unworn, undamaged, free of odor and make-up and if the labels, hand tags and 'protectatag' ribbon is undamaged and/or not has been removed. Final Sale items are not returnable for exchange or refund. You can report your return by sending an email to support@lusciousthelabel.com indicating the order number and the items which you would like to return. Note that you always need to report the return and fill in our return form. Click here to download the return form and provide your order number and the return reason. Add the return form to the returned products. If the return does not meet the above, the items will be send back to you. Return costs are for your own account. Returns will be processed within 7 working days.

Return address:

Luscious The Label
Attn.: Returns
Postbus 8188
3009 AD ROTTERDAM
 

The shipment costs for the returned order is at the expense of the customer. In the Nederlands the cost for letterbox packages are €7,25. For other countries please contact your local post office. Luscious The Label is not liable for packages sent without a track & trace code.

Please note: we can't accept returns at our shipping address. For the returns sent to this address, costs of €5,95 will be charged. 

Payment Methods

 iDeal

Visa VISA

Mastercard MasterCard

 American Express

Mastercard Paypal

Mastercard Bankcontact/Mister Cash

 Klarna Pay Later (during sale period the customer pays a commision fee of 2% of the total order amount).