Refund policy

Products can be returned within 14 days of receipt provided the products are unworn, undamaged, unwashed, free of odors and make-up stains and the labels, price tags and 'protectatag' ribbon are undamaged and / or not removed. You can report your return by sending an email to support@lusciousthelabel.com indicating the order number and the items which you would like to return. Note that you always need to report the return and fill in our return form. Click here to download the return form and provide your order number and the return reason. Add the return form to the returned products. If the return does not meet the above, the items will be send back to you. Return costs are for your own account. Returns will be processed within 7 working days.

Return address:

Luscious The Label
Attn.: Returns
Postbus 8188
3009 AD ROTTERDAM
The shipping costs of the returns are at the expense of the customer. The rate in the Netherlands for parcels is € 7.25 (with PostNL). For other countries, please contact the local post office. Luscious The Label is not liable for packages sent without a Track & Trace code. Please note: we cannot accept returns at our shipping address. For returns sent to this address, the costs of € 5.95 will be charged to the customer.